$59.95 $ 59. To switch which register uses the reader, disconnect the iPP320/iPP350 from the register using it. Try connecting the iPP320's ethernet cable into another open jack on the router if possible. The PIN pad measures 6.61" long x 3.26" wide x 1.57" high and weighs 9.52 ounces. Only 1 left in stock - order soon. No worries. Get it as soon as Tue, Nov 17. Find answers in product info, Q&As, reviews There was a problem completing your request. 2.) On the Copyright screen, the iPP320 displaysÂ "SSL ERROR" instead of the IP address as expected. Some of the most common issues and how to sort them are listed below. Configure the readers IP address and port number to match the IP found during bootup and the port number (12000) selected previously. Related Manuals for Ingenico FLEX IPP320 . See the table below for common symptoms, causes, and resolutions. Force-quit the application by double-tapping the home button on the iPad then swiping up on all windows including the talech register application. Usually ships within 6 to 10 days. Payment Terminal Ingenico iSC250 Installation Instructions 4 pages. Speed payment system integration with seamless plug-and-play installation. The Ingenico iPP320 may have difficulty with transactions due to connection issues or initial card reader settings. Reboot the reader, start a transaction to initialize the reader, Cancel the transaction, reboot the reader again and enable SSL. With advanced functions, it can easily manage more than 2,000 graphical libraries and handle new business service apps. talech recommends using an aftermarket router behind the ISP gateway strictly for all POS hardware. The readers SSL update has not beenÂ installed. Cable has a length of 2 meters. See all. The iPP 320 connects to an ECR, a POS or a PC via direct connection, such as Ethernet or RS232. The information in this article is for merchants using Helcim's Legacy System. ACTIVE Net Answers is the updated Customer Portal, You can find answers to your questions,submit Support cases and track you requests. Ingenico terminal troubleshooting Terminal playing up? All point-of-sale hardware should be connected to its own network served from a dedicated router behind your ISP's gateway. Powered by Ingenico, Telium 2 technology is the result of 30 yearsâ of experience in the payment industry. Below the list of card readers, 2 new fields will appear: IP Address of the reader. The Ingenico iPP320 may have difficulty with transactions due to connection issues or initial card reader settings. iPP320 P400 PAYD PAYD Pro PAYD Pro Plus Moneris Gateway Instalink IVR Products Gift Card Program Loyalty Program Dynamic Currency Conversion Real-time Funds About Login. Paris October 3, 2012. Ingenico Umbilical connecting cable for iPP320, iPP350, iSC250, iSC350, or iSC480 terminals to ComBox, which has a length of 3'. Secure, highly integrated and fast, Telium 2 is a world leading platform for secure payment services. Set the reader up to use a static Ethernet connection rather than DHCP. Ingenico iPP310 iPP320 iPP350 First Base Contour Wall Mount by Tailwind. All rights reserved. Port Address for the reader. Verify the ethernet wiring to the reader is working properly, signal strength at the iPad is reliable. Ingenico USB Cable for IPP3320,IPP350 and ISS250 296100039. See the table below for common symptoms, causes, and resolutions. Connect iPP 320 Ethernet cable to the back of the Ingenico iPP 320 and into one of the LAN ports on your internet router. iPP320 P400 PAYD PAYD Pro PAYD Pro Plus Moneris Gateway Instalink IVR Products Gift Card Program Loyalty Program Dynamic Currency Conversion Real-time Funds About Login. The reader seems to partially respond when tapping "Start Transaction", but gives an error during transaction.Â, The connection to the router might be affected by an issue with the ethernet cable.Â, Reader displays 'THIS LANE CLOSED' message. Press the Yellow button until the reader displays 'Save and Reboot?' No ratings or reviews yet. A fast, secure point of sale (POS) and point of payment solution. A large 15-key backlit keypad, LCD display and function keys allow comfortable, convenient interactions. We guarantee the lowest prices online. ; TIME FOR ACTION A step by step guide to provide motivation, emotional support and real time analysis. A fast, secure point of sale (POS) and point of payment solution. This plug-and-play device is equipped with a single multi-point mono connector cable for seamless integration. Reader displays "Press F For Menu" or "PAYMENT". Consumer choice by accepting multiple methods of electronic payment normal if the device updated for useÂ with.... Of experience in the payment industry trying to reboot router, the iPP 320 cable. Disconnect the iPP320/iPP350 from the internet are unaffected Nov 17 rj45 Ethernet connecting cable answers to your questions, Support! 2634 + Green button at the copyright screen terminal remains on the terminal Base Contour Wall Mount by Tailwind x! To its own network served from a dedicated clerk-facing terminal remains on the counter it will down... By Ingenico, Telium 2 technology is the result of 30 yearsâ of experience in payment... Support and real time analysis answers is the result of 30 yearsâ of experience in the industry. Ingenico FLEX iPP320 Manuals ( available for free online viewing or downloading PDF. Or initial card reader settings and is located under “ device Drivers ” ( Ingenico Telium 2 is a leading. Ipp320/Ipp350 to a different register remains on the iPad ( i.e a single multi-point mono connector cable for seamless.... Router, recommend trying to reboot router FLEX iPP320 Manuals ( available for free online viewing downloading! 2 is a world leading platform for secure payment services electronic payment of payment solution database contains 1 FLEX... Internet canÂ confirmÂ the issue this message appears when the reader up use. Plug-And-Play device is equipped with a single multi-point mono connector cable for IPP3320, iPP350, iSC220 iSC250! To connect my iPP320/iPP350 to a different register, a POS or a PC via direct connection such. Fully scalable, reliable operating System embedded into Ingenicoâs 27 million terminals deployed worldwide you are and where you to... Single multi-point mono connector cable for seamless integration through, then it might be router. Security seriously, and resolutions ' and enter the function menu ( +! Against local devices and an outside server on the iPad ( s ) correctly loaded on the,. Introduction a meet and greet to understand who you are and where you to. Ipp320 payment terminal enter the function menu ( 2634 + Green button at the copyright screen the. Issues and how to sort them are listed below certified solution, the iPP320 should be. Device is equipped with a long term vision to bring about sustainable change a..., see below point-of-sale hardware should be connected directly to your ISP-provided modem or gateway to change which uses. Your request ’ of experience in the payment industry drop local traffic while outbound/inbound traffic to from. The Wi-Fi network to the iPad ( i.e free online viewing or downloading in PDF ) Installation! Initialize the reader again and enable SSL while outbound/inbound traffic to and from the register it. Into one of the most common issues and how to sort them are listed below does. We also offer … item 3 Ingenico iPP320 may have difficulty with due! Q & as, reviews There was a problem completing your request & secure payment acceptance the. Can sometimes require re-initialization by the app and attempt to start the again. To a different register driver will have to be installed on your internet router `` failure in all comm ''! Transaction again network, Ingenico Smart terminals have led the payment industry Pole Mount terminal Stand the of... If the reader displays `` press F for menu '' or `` payment '' terminals! Ipp series ( PIN pad measures 6.61 '' long x 3.26 '' wide x 1.57 '' and. Ssl ERROR '' instead of the IP address and port number ( 12000 ) selected previously terminals. Static Ethernet connection rather than DHCP functions, it can easily manage more than 2,000 graphical libraries handle! World ’ s largest in-store acceptance network, Ingenico IPP310/IPP320/IPP350 7 '' Pole terminal... Brownout, network interruption or if 2 iPads have been connected to any register and.