Last updated: 1/1/20. I suppose I could but I've already tossed the box it came in, so some hassle is built in to returning it. The remaining capacity is 94% or higher or the charger is initializing (15 seconds after plugging in the AC adapter). But frankly I'll probably just take it to a local repair place in the hopes that the repair guy will be able to fix it right on the spot. It would not charge. A few more things (it concerns notebooks, but who knows, perhaps it's going to help with Chromebook): [–]Uberse[S] 0 points1 point2 points 1 year ago (9 children). You may see a Google employee occasionally comment on the subreddit. I had the screwdriver ready and the Chromebook turned over and was about to operate when I decided to check to see if I had any other responses here. If your Chromebook is charging, let it charge for at least 30 minutes. Thanks, I gave it a try but nothing happened. Here is an easy guide on how to fix a Dell Chromebook that won't turn on. It's new and I've been using it fine for a week or so, no problems. So we're going to lose our data every time this happens? Next, you should check whether the charger and the cord are okay. When you’re done using your Chromebook, you can sign out, put it to sleep, or turn it off. First, check if the battery is charging by plugging your Chromebook into a power outlet. And the Operating System (OS)? (To do #3 I had to just pull the computer until the cord ran out of slack.) Tried holding the … Haya Sakadjian, Reed Crosby I know this is an old question, but I have just had this problem too on my Dell Chromebook 11 (CB1C13). Nevertheless they also do face boot issues. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the If anyone else has any hacks for charging issues on the Dell 5190 chromebooks, I sure would like to hear them. Sure sounds like it. I tried the first three of JesterRaiin's suggestions: [–]Uberse[S] 0 points1 point2 points 1 year ago (11 children), [–]JesterRaiin 0 points1 point2 points 1 year ago (10 children). The Esc + Refresh method is for newer Chromebooks. What if your Dell laptop won’t turn on but the power light is on? I ended up ordering the battery cable from Newegg, it's a $5 cable (for some reason parts-people was charging $35 for it??). If it still won't turn on, recover your Chromebook. Dell Chromebook 3100 2-in-1 Technical Guidebook Regulatory Model: P30T Regulatory Type: P30T001. Troubleshooting. Recommendations of a sub-$400(CAD) chromebook for a grade 11 student? My old Windows laptop I used 5 years ago had a physical switch to remove the battery but these Dells don't. Well, it's possible - at least in certain, specific Chromebooks - to open them and work with their guts, so to speak, and thus bypass a few problems similar to yours, but it would make the warranty gone. This is a lightweight laptop made by Dell, designed for cost-effective use by students. [–]JesterRaiin 0 points1 point2 points 1 year ago (0 children). It was not a factory reset - - I did it right at home following Edu_Campi's instructions. My Chromebook has had a battery issue where, once the charging cable was pulled out, the system would turn off within a minute or two. My new HP Chromebook 11 will not turn on. Screen did nothing. Case 1: Dell Laptop Won’t Turn on Power Light Just Flashes. It happens! It is possible to have the motherboard repaired but it may cost about the same as Dell's replacement cost. It's gonna be a donkey work if I have to reinstall every Android app every time this CB decides to randomly shut down. 1. We have had this happen to about 50 or more of these 3100's. Bought a beautiful computer microphone to record with (USB) and my Dell Chromebook 3100 won't pick it up as an external Mic, nor do I know how to edit mic settings on this Chromebook. Chromebook won't turn on or won't charge. If necessary, press power button again to turn on the laptop. Probably downloading pix from your phone to your Chromebook would be OK too. Perform a hard reset. My Dell Chromebook won't turn on. If you need to ask anymore questions I'll try and answer the best I can What probably happened is a "overcharge protection" response to a build-up of static electricity (or something like that -- I'm not an engineer). Dell quoted me $260 to replace the motherboard. Here is a more detailed explanation with pictures if you'd like. Got it. I have ordered this particular Chromebook as my very first CB, and it scares the shit out of me that my Chromebook may die in its sleep. Not sure which specific model of Dell you have, but I have the 13in 7310 from a few years ago. On Chromeboxes: Move the mouse. [–]Edu_Campi 0 points1 point2 points 1 year ago (17 children). There actually is a way, and there are tutorials out there online on how to do so. Connect the AC adapter to the Chromebook and a power outlet. Power on the Chromebook. The A/C adapter light is on, and I have tried it in several outlets, so I am sure that is not the problem. I'll probably just have it looked at locally. On tablets: Press the Power button. This is happening to my Chromebook too, and it's a school Chromebook! I know this is an old question, but I have just had this problem too on my Dell Chromebook 11 (CB1C13). Haya Sakadjian, dragon788 This is most likely linked to the motherboard. 1) Connect charger. None of that works because the light itself stays off -- basically I'm pressing the keys of a dead machine. Battery indicator light color. The most common way to take a screenshot with a Chromebook is to grab the whole screen, and your Chromebook can do this easily enough by pressing … Now it simply won't turn on. I’m a high school teacher and run the Student Tech Support Team which is a group of kids who repair all of the chromebooks for all of the schools in our district. Adam Rezner, same thing happened to my Dell Chromebook 13. wouldn't power up; Dell replaced motherboard on warranty. From the description you are giving it seems it will not POST. Or, there are a few methods on the Internet that are to repair dead motherboards and sometimes work. Wait three hours to give the CPU time to cool down before reconnecting the charger and turning on the device. I bought a dell chromebook back in September 2016 a couple of months later the motherboard was replaced due to the power up issue, same as described above . Plug battery cable back into MB. But I'm not recharging anything from the Chromebook in the future. The book is fully (or mostly) charged, and after a period of sleep, (or simply being closed) they will not wake or turn on. Plug charger into charging port. Crosh opens in a new browser tab. You charged a home utility from your Chromebook so that means there's nothing to worry about plugging in regular items like HDD, thumbdrives, phones or printers right? At the bottom right, select the time. When plugged in, turn the computer on, and check the battery icon at the bottom right of the screen. This "repair" should be extraordinarily easy and shouldn't void your warranty (though you may want to look into that to be certain), but doing it yourself would almost certainly be less time and hassle. The Chromebook was itself plugged in and its battery full. You can tell if the charger is connected by looking at the small LED lights near the charging port. If still you ASUS laptop won't turn on but power light is on, then follow the next solution. It just seems dead -- as if the recharging device (which is working fine btw) has killed it. It was a factory reset, right? Even if it did ruin out of power, the red battery thing won't pop up! So, here’s a list of solutions to fix your Chromebook and get it to turn on again. And from what I've searched around, the esc+refresh+power combo factory resets the Chromebook, right? A year and a half later, same issue; dead motherboard, and Dell wants $259 to replace it, 12/16/2018 by